Frequently Asked Questions

 

1. Where does Only USA Shirts ship from? 

Whisker Wear Clothing Co. ships from two locations: Los Angeles, CA, and Charlotte, NC. Depending on your location, your order will be shipped from the nearest facility to ensure prompt delivery.

 2. What is your return policy? 

Currently, we do not offer returns for any items. However, we are committed to ensuring your satisfaction, and we gladly provide replacements for defective products. We encourage you to review product details, sizing, and specifications carefully before making a purchase.

3. Do you ship internationally? 

Currently, we only ship within the United States. We do not offer international shipping at this time. We apologize for any inconvenience caused.

 4. What materials are used in your products? 

At Only USA Shirts, we are committed to providing high-quality products that are both comfortable and durable. We carefully select premium materials to ensure the utmost satisfaction for our customers.

Our garments (shirts) are primarily made from ringspun cotton. Ringspun cotton is known for its softness and smooth texture, making it incredibly comfortable to wear. It undergoes a unique spinning process that enhances its strength and durability, resulting in long-lasting garments that withstand regular wear and washing.

We believe that the materials used in our products play a crucial role in delivering a superior customer experience. By using ringspun cotton, we ensure that our garments not only look great but also provide unparalleled comfort, breathability, and durability.

By combining premium materials with our meticulous attention to detail, we strive to offer clothing that not only celebrates the bond between pets and their owners but also exceeds expectations in terms of quality and comfort.

 5. Which shipping carrier do you use? 

We ship all orders via USPS (United States Postal Service). USPS provides reliable and efficient service, and each order comes with a tracking number that allows you to monitor the progress of your shipment online.

  6. How long will it take for my order to be processed and shipped?

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

 7. What are your shipping options and estimated delivery times?

We currently offer standard shipping through USPS. Delivery times may vary depending on your location, but generally, you can expect your order to arrive within 3-7 business days after it has been shipped.

 8. Can I make changes to my order after it has been placed?

If you need to make any changes to your order, such as updating the shipping address or modifying the items ordered, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and shipped.